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The Horse Saddle Shop Provides Guided Help to Online Customers
Bremen, IN (PRWEB) February 22, 2008 -- Choosing a saddle is much more complicated than picking one that looks pretty. A saddle that not only looks good, but also fits properly involves a wide range of decisions. For a beginning rider, purchasing the right saddle can sometimes feel like finding the proverbial needle in a haystack. To help its beginning customers, HorseSaddleShop.com (http://www.horsesaddleshop.com/) recently condensed all its help articles into a guided help page. The new page breaks the overwhelming process of choosing a saddle into five easy steps.
For a long time HorseSaddleShop.com's help section (http://www.horsesaddleshop.com/allabsadands.html) has covered a wide range of topics, from how to estimate a horse's weight to different styles of rigging. The articles are very useful for customers who have specific questions. However, there was still a need for these topics to be organized and explained with the beginner in mind, which is why the new guided help (http://www.horsesaddleshop.com/saddle-help.html) page was created. The five steps enable the customer to gain information as well as collect important data, such as his or her own measurements and the measurements of the horse. By the end choosing the right saddle should be easy.
Step one encourages beginners to become familiar with saddle terms. By knowing what terms like gullet and jockey refer to, saddle specifications are easier to understand. Step two guides the beginner through collecting the most important data: measurements. A well-fitting saddle is a two part formula: one part comfortable rider, one part comfortable horse. The help page explains how to determine what size seat the rider needs, as well as what kind of tree will fit the horse. Step three narrows down the vast array of saddle choices, encouraging the customer to think about topics like their budget, differences between saddle brands, and differences between rigging options. Step four guides the customer to read the return policy, as well as offer some other help options such as HorseSaddleShop's saddle expert system. Finally, step five reminds the customer of proper saddle placement and saddle care.
Chuck Klockow, owner of Horse Saddle Shop, Inc, explains what motivated the new page: "We have noticed many tack dealers are uninformed on the basics of saddle fitting and the measurement of quality tack. Because, we do not like wasting money on ill fitting or cheap merchandise, we feel it is our responsibility to help inform the equine community so they can make wise decisions when purchasing their next saddle."
In conjunction with its help section, HorseSaddleShop.com also offers free downloadable gullet templates. (http://www.horsesaddleshop.com/easy-saddle-recommendation.html) By printing them out, customers are able to determine which size tree to order. The Saddle Expert System (http://www.horsesaddleshop.com/saddleexperts.html) is another free service in which customers can enter pertinent information and receive saddle recommendations from the shop's friendly, experienced staff. With all this help, purchasing a saddle online may be easier than visiting the local tack shop.
To view the Horse Saddle Shop's extensive inventory of western saddles and tack, visit www.horsesaddleshop.com.
About Horse Saddle Shop Inc.,
The success of HorseSaddleShop.com is through the relationship between
The Saddle Shop which started in 1986 in the small town of Bremen,
Indiana and Horse Saddle Shop which started as HorseSaddleShop.com in
January of 2000. After forming this business relationship,
HorseSaddleShop.com has been blessed to become a major saddle provider
across the nation, expanding to horse owners of many friendly
countries.
Contact:
Chuck Klockow, Owner
Horse Saddle Shop, Inc.
1-866-880-2121
http://www.horsesaddleshop.com
###
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